Blog & articles

People & Leadership

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Sales Enablement Agents: Data, Coaching, and Learning Paths

9 min read

How sales enablement agents use data to drive coaching workflows, identify skill gaps, and build personalised learning paths.

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Coaching Your Team: The Fundamentals and What to Do When It Gets Hard

15 min read

How to lift coaching quality across your management team. The fundamentals of good coaching, where it goes wrong, and what to do when people make it hard.

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Is Tech Killing Critical and Creative Thinking?

14 min read

Critical and creative thinking are the most in-demand skills in the workforce. They are also declining. Here is what the research says, what it looks like at work, and how to fight back.

The Leadership Blind Spot: Is Your Team a Commodity?

4 min read

Is your team becoming invisible? Learn how the Known by Name Index measures reputation as a commercial asset and transforms your team from forgettable to front-of-mind.

Future Skills in an AI World: What Leaders Should Build

3 min read

Management vs. Leadership: The Four AI Futures and the Core Capabilities to Build Now for Trust and Performance.

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Future Skills in an AI World: Customer Success Edition

2 min read

Beyond the Basics: The Four Customer Success Futures and the High-Value Capabilities to Master Now for Relevance in Any AI-Driven World.

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