Blog & articles

The skills which get people hired are rarely the skills which carry them through the next five years.

These articles look at the capabilities shaping work now: critical thinking, business acumen, professional reputation and learning alongside AI. Each piece gives you something to try with your team or in your own work this week. To understand how others experience you at work, read about Known By Name.

Skills & Development

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Lifelong Learning in the Age of AI: Never Stop Starting

12 min read

As the half-life of skills shrinks, AI literacy and continuous learning have become essential. Discover the new approach needed to stay relevant and competitive.

Future Skills in an AI World: What Leaders Should Build

3 min read

Management vs. Leadership: The Four AI Futures and the Core Capabilities to Build Now for Trust and Performance.

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Future Skills in an AI World: Customer Success Edition

2 min read

Beyond the Basics: The Four Customer Success Futures and the High-Value Capabilities to Master Now for Relevance in Any AI-Driven World.

Future skills in an AI world: how sales pros stay relevant

4 min read

Beyond Fear: The Four Sales Futures and the Specific Capabilities to Build Now for Relevance in Any AI-Driven World.

When AI became my reflex

8 min read

I’m using AI more than ever, even for things I know how to do, and it has made me wonder what happens to our skills when using it becomes a reflex. This is a personal reflection, and a practical prompt for L&D and enablement teams, about what to hand over, what to keep human and how to make sure the work still feels like us.

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How to Implement a New Platform People Will Use

15 min read

Most platforms are chosen carefully and launched carelessly. What a launch team needs, how long implementation takes, what to test, and why new starters drive adoption faster than your launch cohort.

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