Blog & articles

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What is it like to disagree with you?

4 min read

Someone questions your plan and you start defending it. Ask what they see first, be honest about what is open to change and match the debate to the stakes.

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How Professional Reputation Really Gets Built at Work

11 min read

Reputation is built from how others experience you, not what you intend. Here is what closes the gap, and why it matters more now.

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How Others See You at Work: Why Personality Tests Miss the Point

13 min read

Personality tests describe who you think you are. Known By Name describes how others experience you. One sits in a drawer. The other shapes how far you go.

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What 25 Years as an L&D Buyer Taught Me About What Actually Sticks

6 min read

After 25 years buying L&D at SEEK, Westpac, Vodafone, News Ltd, PepsiCo and Caltex, Rob Yarham shares what separates programmes that stick from the ones that quietly fade.

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The CORE Coaching Framework: Behavioural Coaching Built for Real Managers

13 min read

A modern coaching framework built for managers, not professional coaches. How CORE works, when to use it, and why it succeeds where GROW falls short.

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Coaching Your Team: The Fundamentals and What to Do When It Gets Hard

15 min read

How to lift coaching quality across your management team. The fundamentals of good coaching, where it goes wrong, and what to do when people make it hard.

A leader sitting pn a lounge doing a performance review

How to Run a Performance Review This Year, and a Better One Next

18 min read

How to run the performance review you have to run in June, and how to coach across the year so the next one is easier.

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Sales Enablement Agents: Data, Coaching, and Learning Paths

9 min read

How sales enablement agents use data to drive coaching workflows, identify skill gaps, and build personalised learning paths.

A professional woman in a modern office looking at a glowing digital tablet. The screen reflects a simplified, smiling cartoon version of herself rather than the complex data and global news blurred in the background, symbolizing algorithmic confirmation bias and cognitive offloading.

Is Tech Killing Critical and Creative Thinking?

14 min read

Critical and creative thinking are the most in-demand skills in the workforce. They are also declining. Here is what the research says, what it looks like at work, and how to fight back.

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Your Enablement Team Has an AI Problem. It Doesn't Know.

17 min read

Most enablement teams rely on one AI tool. Here is why that is a problem and what to do about it.

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